Cruise Travel Agent Training Seminar
TUESDAY, 16 DECEMBER 2008
Cruising in the Middle East is set to grow over the next few years, attracting people across all age groups, from the traditional retired couple travelling the world, to young families on their annual holiday. To meet growing demand Cruise Lines are continuing to invest in the region, opening up an increasing number of opportunities to travel agents.
The Cruise Agent Training Seminar is a FREE one-day introduction to cruising designed to bring travel agents up to date on everything they need to know about this exciting growth area, and provide valuable tips on how to maximise cruise sales profits.
Course Leader:
SCOTT KOEPF, CTC, MCC, President, National Association of Commissioned Travel Agents (NACTA)
The programme will consist of:
Morning session
1000 – 1230 hrs
- Introduction to the cruise industry
- Cruise product differentiation and Supplier Relations
- Cruise sales skills
- Creative Customer Service
- Marketing the cruise product and your services
Afternoon session
1430 - 1700 hrs
- Training session - Effective Sales Tactics and Techniques in the Local Cruise Market
Trainer: HELEN BECK, Regional Sales Director, International Representatives – Europe, Middle East, Africa, Royal Caribbean, Celebrity and Azamara Cruises
- Product presentations, giving you the opportunity to gain first hand knowledge of the varying cruise products available and the many destinations, itineraries and shorex opportunities open to the customer.
HELEN BECK, Regional Sales Director, International Representatives – Europe, Middle East, Africa, Royal Caribbean, Celebrity and Azamara Cruises
KONSTANTIN BISSIAS President, Sea Cloud Cruises GmbH
SAM SADEGHI, Managing Director, Iran Discovery Tours
KHALID WALID AL ZADJALI, Acting Director of Tourism, Oman Ministry of Tourism
Name to be announced, Government of Dubai, Department of Tourism & Commerce Marketing
ABDULLAH BIN SUWAIDAN, Deputy Director, Inward Missions, Government of Dubai, Department of Tourism & Commerce Marketing
Sponsored by:  |
Places are limited and restricted to registered travel agents. Please make sure you book in advance by completing the registration form.
For information about special rates at local hotels, please click here